How To Fix /PF1/MSG_PO_EV015 - Multiple matching segment SLAs identified: Check segment SLA &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_PO_EV -

  • Message number: 015

  • Message text: Multiple matching segment SLAs identified: Check segment SLA &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_PO_EV015 - Multiple matching segment SLAs identified: Check segment SLA &1 ?

    The SAP error message /PF1/MSG_PO_EV015 indicates that there are multiple matching segment Service Level Agreements (SLAs) identified for a particular purchase order (PO) or related document. This can occur in scenarios where the system is trying to determine which SLA to apply, but finds more than one that matches the criteria.

    Cause:

    1. Multiple SLAs Defined: There are multiple SLAs defined in the system that match the criteria for the specific segment of the purchase order.
    2. Configuration Issues: The configuration of SLAs may not be set up correctly, leading to overlaps or ambiguities in the criteria.
    3. Data Entry Errors: Incorrect or duplicate entries in the SLA configuration can lead to this error.

    Solution:

    1. Review SLAs: Check the SLAs defined in the system for the relevant segments. Ensure that there are no overlapping criteria that could cause multiple matches.
      • Navigate to the relevant transaction (e.g., SPRO for configuration) and review the SLA settings.
    2. Refine Criteria: If multiple SLAs are necessary, refine the criteria for each SLA to ensure that they are distinct and do not overlap.
    3. Delete or Modify Duplicates: If there are duplicate SLAs that are not needed, consider deleting or modifying them to eliminate the conflict.
    4. Consult Documentation: Refer to SAP documentation or help resources for guidance on how to properly configure SLAs.
    5. Testing: After making changes, test the purchase order process again to ensure that the error is resolved.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or ME21N (for creating purchase orders) to access the relevant settings.
    • SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
    • Support: If the issue persists after troubleshooting, consider reaching out to SAP support or your internal SAP team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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