How To Fix /PF1/MSG_PO_EH073 - &1 from user information is incorrect


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_PO_EH -

  • Message number: 073

  • Message text: &1 from user information is incorrect

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_PO_EH073 - &1 from user information is incorrect ?

    The SAP error message /PF1/MSG_PO_EH073 typically indicates that there is an issue with user information, specifically related to the purchase order (PO) process. This error can arise due to various reasons, such as incorrect user data, missing authorizations, or inconsistencies in the user profile.

    Cause:

    1. Incorrect User Information: The user profile may have incorrect or incomplete data, such as missing roles or authorizations required to perform the action.
    2. Authorization Issues: The user may not have the necessary permissions to access or modify the purchase order.
    3. Data Inconsistencies: There may be inconsistencies in the master data related to the user or the purchase order.
    4. Configuration Issues: There could be configuration settings in the SAP system that are not aligned with the user’s profile or the purchase order requirements.

    Solution:

    1. Check User Profile:

      • Verify the user’s profile in the SAP system. Ensure that all necessary fields are filled out correctly, including roles and authorizations.
      • Use transaction code SU01 to check and modify user details.
    2. Review Authorizations:

      • Check if the user has the required authorizations to perform the action related to the purchase order. This can be done using transaction code SU53 to analyze authorization failures.
      • If necessary, work with your SAP security team to grant the required authorizations.
    3. Validate Master Data:

      • Ensure that all relevant master data (e.g., vendor, material) is correctly set up and that there are no inconsistencies that could affect the purchase order processing.
    4. Check Configuration:

      • Review the configuration settings related to purchasing and user roles in the SAP system. Ensure that they are correctly set up to allow the user to perform the required actions.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and ME23N (Display Purchase Order) to understand where the error occurs.
    • User Roles: Understand the roles assigned to users in the context of purchasing and how they relate to the actions being performed.
    • Documentation: Refer to SAP documentation for detailed information on user management and authorization concepts.

    By following these steps, you should be able to identify and resolve the issue related to the error message /PF1/MSG_PO_EH073.

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