How To Fix /PF1/MSG_PO_E771 - Finalization reaction failed for payment recall

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_E -

• Message number: 771

• Message text: Finalization reaction failed for payment recall

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_E771 - Finalization reaction failed for payment recall ?

  The SAP error message /PF1/MSG_PO_E771 Finalization reaction failed for payment recall typically occurs in the context of payment processing, particularly when dealing with payment recalls in the SAP system. This error indicates that there was an issue during the finalization of a payment recall process, which can be due to various reasons.
  Possible Causes:
  
  Configuration Issues: There may be incorrect or incomplete configuration settings in the payment processing module.
  Data Inconsistencies: There could be inconsistencies in the data related to the payment or the vendor, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary authorizations to perform the payment recall.
  Technical Errors: There may be underlying technical issues, such as system bugs or problems with the database.
  Payment Document Status: The payment document may be in a status that does not allow for a recall, such as already being cleared or processed.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for payment processing in the SAP system to ensure they are set up correctly.
  Validate Data: Check the payment document and vendor data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review Authorizations: Ensure that the user attempting the payment recall has the necessary authorizations to perform this action.
  Check Payment Document Status: Verify the status of the payment document to ensure it is eligible for recall. If it has already been cleared or processed, it may not be possible to recall it.
  Consult Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insight into what went wrong during the finalization process.
  System Notes and Patches: Check for any SAP Notes or patches that may address known issues related to payment recalls. Implement any relevant updates.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FBL1N (Vendor Line Item Display) to help troubleshoot the issue.
  Documentation: Review SAP documentation related to payment processing and recalls for additional context and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.