How To Fix /PF1/MSG_PO_D104 - Customer Account &1 is already linked to SLA &2


/PF1/MSG_PO_D104 - Overview

  • Message type: E = Error

  • Message class: /PF1/MSG_PO_D -

  • Message number: 104

  • Message text: Customer Account &1 is already linked to SLA &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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/PF1/MSG_PO_D104 - Details

  • The SAP error message /PF1/MSG_PO_D104 indicates that a customer account (denoted as &1) is already linked to a Service Level Agreement (SLA) (denoted as &2). This typically occurs in scenarios where you are trying to create or modify a customer account or SLA, and the system detects that the customer account is already associated with another SLA.
    
    Cause: Duplicate Linkage: The customer account you are trying to link to the SLA is already associated with another SLA in the system. Data Entry Error: There may have been an attempt to create a new SLA for a customer account that is already linked to an existing SLA.
    Configuration Issues: There might be configuration settings in the system that prevent multiple SLAs from being linked to the same customer account.
    Solution: Check Existing SLAs: Review the existing SLAs linked to the customer account. You can do this by navigating to the SLA management area in SAP and checking

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