How To Fix /PF1/MSG_PO704 - Payment order cannot be rejected due to invalid rejection reason &

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO -

• Message number: 704

• Message text: Payment order cannot be rejected due to invalid rejection reason &

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO704 - Payment order cannot be rejected due to invalid rejection reason & ?

  The SAP error message /PF1/MSG_PO704 indicates that a payment order cannot be rejected due to an invalid rejection reason. This error typically arises in the context of payment processing within the SAP system, particularly when dealing with payment orders in the Financial Accounting (FI) module.
  Cause:
  The error is caused by one of the following reasons:
  
  Invalid Rejection Reason: The rejection reason provided does not match the predefined list of valid rejection reasons in the system. This could be due to a typo, an incorrect code, or using a reason that is not configured in the system.
  Configuration Issues: The system may not have the necessary configuration to handle the specified rejection reason. This could be due to missing entries in the relevant configuration tables.
  Business Logic Constraints: There may be business rules or logic that prevent the rejection of the payment order under certain conditions.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Rejection Reason:
  
  Verify the rejection reason you are trying to use. Ensure that it is a valid reason as per the system's configuration.
  You can check the valid rejection reasons in the configuration settings or by consulting with your SAP administrator.
  
  
  
  Configuration Review:
  
  If you have access, review the configuration settings for payment order rejection reasons. This can typically be found in the customizing settings under Financial Accounting (FI) > Accounts Payable > Payment Transactions.
  Ensure that the rejection reason you are trying to use is defined in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for guidance on valid rejection reasons and their usage.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to reject payment orders. Sometimes, restrictions based on user roles can lead to such errors.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or FBZP (Maintain Automatic Payment Transactions) to manage payment orders and their configurations.
  SAP Notes: Check for any SAP Notes related to payment order processing and rejection reasons that may provide additional insights or patches.
  Testing: If changes are made to the configuration, ensure to test the payment order rejection process in a development or quality assurance environment before applying changes to production.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.