How To Fix /PF1/MSG_PO620 - Order cannot be rejected due to its release status

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO -

• Message number: 620

• Message text: Order cannot be rejected due to its release status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO620 - Order cannot be rejected due to its release status ?

  The SAP error message /PF1/MSG_PO620 indicates that an attempt was made to reject a purchase order (PO) that cannot be rejected due to its current release status. This typically occurs when the purchase order has already been released and is in a status that does not allow for rejection.
  Cause:
  
  Release Status: The purchase order has been released and is in a status that does not permit rejection. For example, if the PO is already in the "Approved" status, it cannot be rejected.
  Document Flow: The PO may have already been processed further (e.g., goods receipt, invoice receipt), which can also prevent rejection.
  Authorization Issues: The user may not have the necessary authorizations to reject the order, depending on the organization's workflow settings.
  
  Solution:
  
  Check Release Status: Review the release status of the purchase order. If it is already released, you may need to follow the appropriate process to cancel or reverse the order instead of rejecting it.
  Cancel the Purchase Order: If the PO is in a status that allows for cancellation, you can proceed with canceling it rather than rejecting it. This may involve reversing any associated documents (like goods receipts or invoices).
  Consult with Procurement Team: If you are unsure about the next steps, consult with your procurement or purchasing team to understand the correct procedure for handling the order.
  Review Authorizations: Ensure that you have the necessary permissions to perform the action you are attempting. If not, contact your system administrator or manager for assistance.
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on purchase order processing and release strategies.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME22N (Change Purchase Order) and ME23N (Display Purchase Order) to check the status and details of the PO.
  Workflow Configuration: If this issue is recurring, it may be worth reviewing the workflow configuration in your SAP system to ensure that it aligns with your organization's processes.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP support team for further investigation.