How To Fix /PF1/MSG_PO396 - You are not authorized to delete the item


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_PO -

  • Message number: 396

  • Message text: You are not authorized to delete the item

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_PO396 - You are not authorized to delete the item ?

    The SAP error message /PF1/MSG_PO396 indicates that a user is attempting to delete an item from a purchase order (PO) but does not have the necessary authorization to perform this action. This is a common issue in SAP systems where user roles and authorizations are strictly managed to ensure data integrity and security.

    Cause:

    1. Authorization Issues: The user does not have the required authorization object to delete items from purchase orders. This could be due to missing roles or insufficient permissions assigned to the user.
    2. Configuration Settings: The system may have specific configuration settings that restrict certain users from deleting items based on their roles or the status of the purchase order.
    3. Document Status: The purchase order may be in a status that does not allow item deletion (e.g., if it has been fully processed or if it is locked for some reason).

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after encountering the error to check which authorization object is missing.
      • Review the user's roles and authorizations in transaction PFCG to ensure they have the necessary permissions to delete items from purchase orders.
    2. Modify User Roles:

      • If the user lacks the necessary authorizations, a security administrator or someone with the appropriate access should modify the user's roles to include the required authorization objects (e.g., M_BEST_BSA, M_BEST_EKO, etc.).
    3. Review Purchase Order Status:

      • Check the status of the purchase order to ensure it is in a state that allows item deletion. If the PO is locked or has been fully processed, you may need to take additional steps to unlock it or adjust its status.
    4. Consult Documentation:

      • Refer to SAP documentation or your organization's internal guidelines for managing authorizations and purchase orders to ensure compliance with best practices.
    5. Contact SAP Support:

      • If the issue persists after checking authorizations and the purchase order status, consider reaching out to SAP support for further assistance.

    Related Information:

    • Authorization Objects: Familiarize yourself with the relevant authorization objects related to purchasing and purchase orders in SAP.
    • Transaction Codes:
      • SU53: Display authorization check.
      • PFCG: Role maintenance.
      • ME22N: Change purchase order (to attempt the deletion again if authorized).
    • User Roles: Ensure that user roles are regularly reviewed and updated to reflect changes in job responsibilities or organizational structure.

    By following these steps, you should be able to resolve the authorization issue related to the error message /PF1/MSG_PO396.

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