How To Fix /PF1/MSG_PO072 - Invalid service level agreement status

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO -

• Message number: 072

• Message text: Invalid service level agreement status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO072 - Invalid service level agreement status ?

  The SAP error message /PF1/MSG_PO072 Invalid service level agreement status typically occurs in the context of procurement and purchasing processes, particularly when dealing with service level agreements (SLAs) in SAP. This error indicates that the system has encountered an SLA status that is not recognized or is invalid for the operation being performed.
  Causes:
  
  Incorrect SLA Status: The SLA status may not be set correctly in the system. This could happen if the SLA was not properly created or if it has been modified incorrectly.
  Data Inconsistency: There may be inconsistencies in the data related to the SLA, such as missing or incorrect entries in the relevant tables.
  Configuration Issues: The configuration settings for SLAs in the system may not be set up correctly, leading to invalid statuses being recognized.
  User Authorization: The user may not have the necessary authorizations to access or modify the SLA, leading to the system rejecting the status.
  
  Solutions:
  
  Check SLA Status: Verify the status of the SLA in question. Ensure that it is active and correctly configured in the system.
  Review Configuration: Check the configuration settings for SLAs in the SAP system. Ensure that all necessary parameters are set correctly.
  Data Validation: Validate the data related to the SLA. Look for any inconsistencies or missing entries that could be causing the issue.
  User Permissions: Ensure that the user has the appropriate permissions to access and modify the SLA. If necessary, consult with your SAP security team to adjust user roles.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on SLA statuses and their valid configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP frequently releases updates and patches that may resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as ME31K (Create Contract), ME32K (Change Contract), or ME33K (Display Contract) to manage SLAs.
  Tables: Familiarize yourself with relevant tables such as EKKO (Purchasing Document Header) and EKPO (Purchasing Document Item) to investigate SLA-related data.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.