How To Fix /PF1/MSG_IPM_E421 - External archive not available

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_IPM_E -

• Message number: 421

• Message text: External archive not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_IPM_E421 - External archive not available ?

  The SAP error message /PF1/MSG_IPM_E421 External archive not available typically indicates that the system is unable to access an external archive that is required for processing. This can occur in various scenarios, such as when trying to retrieve documents or data that are stored in an external archiving system.
  Causes:
  
  Missing Archive Configuration: The external archive may not be properly configured in the SAP system.
  Network Issues: There may be network connectivity issues preventing access to the external archive.
  Permissions: The user or the system may not have the necessary permissions to access the external archive.
  Archive Location: The path or location of the external archive may have changed or may not be correctly specified in the configuration.
  Archive System Down: The external archiving system may be down or not operational.
  
  Solutions:
  
  
  Check Archive Configuration:
  
  Verify the configuration settings for the external archive in the SAP system. Ensure that the archive is correctly defined in the relevant transaction (e.g., transaction SARA for archiving).
  
  
  
  Network Connectivity:
  
  Check the network connection to the external archive. Ensure that the SAP system can reach the archive server and that there are no firewall issues blocking access.
  
  
  
  Permissions:
  
  Ensure that the user or the system has the necessary permissions to access the external archive. This may involve checking user roles and authorizations.
  
  
  
  Verify Archive Path:
  
  Check the path or location of the external archive in the configuration. Make sure it points to the correct location and that the archive files are present.
  
  
  
  Check Archive System Status:
  
  Verify that the external archiving system is operational. If it is down, coordinate with the relevant IT support team to resolve the issue.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for any additional error messages or details that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to archiving and external storage solutions for best practices and configuration guidelines.
  Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the /PF1/MSG_IPM_E421 External archive not available error message.