How To Fix /PF1/MSG_GATEWAY017 - Get remittance failed for payment item &1 &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_GATEWAY -

• Message number: 017

• Message text: Get remittance failed for payment item &1 &2 &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_GATEWAY017 - Get remittance failed for payment item &1 &2 &3 ?

  The SAP error message /PF1/MSG_GATEWAY017 Get remittance failed for payment item &1 &2 &3 typically indicates an issue related to the remittance processing for a payment item in the SAP system. This error can occur in various contexts, such as during the execution of payment runs or when processing incoming payment data.
  Causes:
  
  Configuration Issues: There may be incorrect or incomplete configuration settings in the payment processing or remittance processing areas.
  Data Issues: The payment item referenced in the error message may have missing or incorrect data, such as invalid account numbers, payment amounts, or other required fields.
  System Errors: There could be temporary issues with the SAP system or the underlying database that prevent the retrieval of remittance information.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the remittance data.
  Integration Issues: If the payment processing involves integration with external systems (e.g., banks), there may be issues with the communication or data exchange.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to payment processing and remittance. Ensure that all necessary parameters are correctly set up.
  Validate Data: Check the payment item details for completeness and correctness. Ensure that all required fields are filled out and that the data is valid.
  Review Logs: Look at the application logs (transaction SLG1) for more detailed error messages that may provide additional context about the failure.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action. If not, work with your SAP security team to grant the required permissions.
  System Health Check: Perform a health check on the SAP system to ensure that there are no underlying issues affecting performance or data retrieval.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system or configuration issue that cannot be resolved internally.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FBL1N (Vendor Line Item Display) to investigate payment items.
  Documentation: Refer to SAP documentation or help resources for specific details on payment processing and remittance handling.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.