How To Fix /PF1/MSG_GATEWAY001 - Read entry data failed for insert payment order


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_GATEWAY -

  • Message number: 001

  • Message text: Read entry data failed for insert payment order

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_GATEWAY001 - Read entry data failed for insert payment order ?

    The SAP error message /PF1/MSG_GATEWAY001 Read entry data failed for insert payment order typically indicates an issue with the data being processed during the insertion of a payment order. This error can arise from various causes, and understanding the context is crucial for troubleshooting. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Data Integrity Issues: The data being inserted may not meet the required format or constraints defined in the database. This could include missing mandatory fields or incorrect data types.
    2. Authorization Issues: The user attempting to perform the operation may not have the necessary authorizations to insert payment orders.
    3. Configuration Errors: There may be issues with the configuration of the payment order processing in the SAP system.
    4. System Performance: If the system is under heavy load, it may lead to timeouts or failures in processing requests.
    5. Database Issues: There could be underlying database issues, such as locks or corruption, that prevent the insertion of new records.

    Solutions:

    1. Check Data Validity: Review the data being submitted for the payment order. Ensure that all required fields are filled out correctly and that the data types match the expected formats.
    2. Review Authorizations: Verify that the user has the necessary permissions to create payment orders. This can be done by checking the user's roles and authorizations in the SAP system.
    3. Configuration Review: Check the configuration settings related to payment orders in the SAP system. Ensure that all necessary settings are correctly configured.
    4. System Monitoring: Monitor the system performance and check for any ongoing issues that might affect processing. If the system is under heavy load, consider scheduling the operation during off-peak hours.
    5. Database Check: If you suspect database issues, work with your database administrator to check for locks, performance issues, or corruption that might be affecting the operation.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. SAP Notes often provide patches or workarounds for known issues.
    • Transaction Logs: Review transaction logs for more detailed error messages or stack traces that can provide additional context for the failure.
    • Debugging: If you have access to development tools, consider debugging the process to identify where the failure occurs in the code.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with an SAP expert for further assistance.

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