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How To Fix /PF1/MSG_FH_GUI697 - Payment order &1 was deleted due to the creation of a Dummy Order


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_FH_GUI -

  • Message number: 697

  • Message text: Payment order &1 was deleted due to the creation of a Dummy Order

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_FH_GUI697 - Payment order &1 was deleted due to the creation of a Dummy Order ?

    The SAP error message /PF1/MSG_FH_GUI697 indicates that a payment order has been deleted because a "Dummy Order" was created. This typically occurs in the context of financial transactions, particularly in the payment processing module of SAP.

    Cause:

    1. Dummy Order Creation: The system automatically creates a dummy order when certain conditions are met, such as when a payment order is not valid or cannot be processed as intended. This can happen due to various reasons, including:

      • Missing or incorrect data in the payment order.
      • Issues with the payment method or configuration.
      • System settings that dictate the creation of dummy orders under specific circumstances.
    2. Data Inconsistencies: If there are inconsistencies in the data related to the payment order, such as incorrect vendor information, missing bank details, or invalid payment terms, the system may delete the original payment order and replace it with a dummy order.

    Solution:

    1. Check Payment Order Details: Review the details of the payment order that was deleted. Ensure that all required fields are filled out correctly and that the data is consistent.

    2. Review Configuration Settings: Check the configuration settings related to payment processing in SAP. Ensure that the payment methods, payment terms, and other related settings are correctly configured.

    3. Analyze Logs and Messages: Look at the application logs and any additional error messages that may provide more context about why the payment order was deemed invalid. This can help identify specific issues that need to be addressed.

    4. Consult Documentation: Refer to SAP documentation or help resources for guidance on handling payment orders and dummy orders. This may provide insights into best practices and common pitfalls.

    5. Contact SAP Support: If the issue persists and you cannot identify the root cause, consider reaching out to SAP support for assistance. They can provide more detailed analysis and troubleshooting steps.

    Related Information:

    • Dummy Orders: Understand the purpose of dummy orders in SAP. They are typically used as placeholders when a transaction cannot be processed correctly.
    • Payment Processing in SAP: Familiarize yourself with the payment processing workflow in SAP, including how payment orders are created, processed, and the conditions that can lead to errors.
    • Transaction Codes: Use relevant transaction codes (e.g., F110 for automatic payment transactions) to review payment runs and analyze any issues related to payment processing.

    By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.

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