How To Fix /PF1/MSG_EH_E737 - Incomplete processing of incoming order; error while splitting orig. ORP

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 737

• Message text: Incomplete processing of incoming order; error while splitting orig. ORP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E737 - Incomplete processing of incoming order; error while splitting orig. ORP ?

  The SAP error message /PF1/MSG_EH_E737 indicates that there was an issue during the processing of an incoming order, specifically related to the splitting of the original order request (ORP). This error typically arises in the context of handling sales orders, purchase orders, or other transactional data where the system attempts to split an order for processing but encounters a problem.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect information in the order details.
  Configuration Issues: The system configuration for order processing or splitting may not be set up correctly, leading to errors during the execution of the process.
  Custom Code or Enhancements: If there are custom developments or enhancements in the order processing logic, they may introduce errors that prevent successful order splitting.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied to resolve known issues related to order processing.
  
  Solutions:
  
  Check Order Data: Review the incoming order data for completeness and correctness. Ensure that all required fields are filled out and that there are no inconsistencies.
  Review Configuration: Check the configuration settings related to order processing and splitting in the relevant modules (e.g., Sales and Distribution, Materials Management). Ensure that they are set up correctly.
  Debugging: If you have access to the development environment, consider debugging the process to identify where the error occurs. This may involve looking at the code that handles order splitting.
  Check for Notes and Patches: Look for SAP Notes or patches that address this specific error. SAP frequently releases updates that fix known issues.
  Consult Documentation: Review SAP documentation or help resources for any additional insights or troubleshooting steps related to this error message.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the order being processed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as VA03 (Display Sales Order), ME23N (Display Purchase Order), or SE80 (Object Navigator for debugging).
  Logs and Traces: Check application logs (transaction SLG1) or system logs for additional error messages or warnings that may provide more context about the issue.
  User Exits and BAdIs: If custom logic is involved, review any user exits or BAdIs that may be affecting the order processing logic.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.