How To Fix /PF1/MSG_EH_E727 - No customer rate adjustment specified; standard rate &1 applied

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 727

• Message text: No customer rate adjustment specified; standard rate &1 applied

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E727 - No customer rate adjustment specified; standard rate &1 applied ?

  The SAP error message /PF1/MSG_EH_E727 No customer rate adjustment specified; standard rate &1 applied typically occurs in the context of pricing or billing processes within SAP, particularly when dealing with customer-specific pricing adjustments.
  Cause:
  This error indicates that the system is unable to find a specific customer rate adjustment for a particular transaction or pricing condition. Instead, it defaults to applying the standard rate (denoted by &1 in the message). The absence of a customer-specific rate could be due to several reasons:
  
  Missing Customer Pricing Records: There may not be any pricing records defined for the specific customer in the pricing condition table.
  Incorrect Condition Records: The condition records might not be set up correctly or might be inactive.
  Data Entry Errors: There could be errors in the data entry for the customer or the pricing conditions.
  Configuration Issues: The pricing procedure may not be configured to allow for customer-specific adjustments.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Pricing Records:
  
  Go to the transaction code VK13 (Display Condition) and check if there are condition records for the specific customer and the relevant pricing condition type.
  If records are missing, you may need to create them using VK11 (Create Condition).
  
  
  
  Review Condition Types:
  
  Ensure that the condition type used for pricing allows for customer-specific adjustments. This can be checked in the pricing procedure configuration.
  
  
  
  Verify Data Entry:
  
  Double-check the customer master data and ensure that the customer is correctly set up with the necessary pricing information.
  
  
  
  Check Pricing Procedure:
  
  Review the pricing procedure assigned to the sales document type to ensure it includes the necessary condition types for customer-specific pricing.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration or setup, refer to SAP documentation or consult with your SAP functional consultant for guidance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  VK11: Create Condition
  VK12: Change Condition
  VK13: Display Condition
  V/06: Maintain Pricing Procedures
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to pricing and customer adjustments.
  User Exits and BAdIs: If custom logic is required, consider implementing user exits or BAdIs that can help in determining the correct pricing adjustments.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to ensure that customer-specific pricing adjustments are applied correctly.