How To Fix /PF1/MSG_EH_E726 - Cannot find customer predefined rate; system determines external rate

/PF1/MSG_EH_E726 - Overview

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 726

• Message text: Cannot find customer predefined rate; system determines external rate

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E726 - Cannot find customer predefined rate; system determines external rate ?

  The SAP error message /PF1/MSG_EH_E726 indicates that the system is unable to find a predefined customer rate for a specific transaction or process, and as a result, it defaults to using an external rate. This typically occurs in scenarios involving pricing, billing, or financial transactions where specific customer agreements or rates are expected.
  
  Cause:
  
  Missing Customer Rate: The most common cause is that the predefined rate for the customer in question has not been set up in the system.
  Incorrect Configuration: There may be configuration issues in the pricing procedure or the rate determination process.
  Data Inconsistencies: There could be inconsistencies or missing data in the master data related to the customer or the pricing conditions.
  Transaction Type: The transaction type being processed may not be linked to the expected customer rate.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Navigate to the customer master data and verify if the predefined rates are correctly maintained.
  Ensure that the customer is assigned to