How To Fix /PF1/MSG_EH_E036 - Active return executed: Return order &1/&2 /&3 created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_EH_E -

  • Message number: 036

  • Message text: Active return executed: Return order &1/&2 /&3 created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_EH_E036 - Active return executed: Return order &1/&2 /&3 created ?

    The SAP error message /PF1/MSG_EH_E036 indicates that a return order has been successfully created in the system. This message is not an error in the traditional sense but rather an informational message that confirms the successful execution of a return order process.

    Cause:

    • The message is triggered when a return order is created in the system, and it provides details about the return order number and related information.
    • The parameters &1, &2, and &3 typically represent the return order type, the document number, and possibly the year or other relevant identifiers.

    Solution:

    Since this message is informational and not an error, there is no specific solution required. However, if you are looking to verify the return order or take further action, you can:

    1. Check the Return Order: Use the transaction code (e.g., VA03 for display sales order or VL03N for display delivery) to view the details of the created return order.
    2. Review Related Documents: Ensure that all related documents (like the original sales order) are correctly processed and that the return order aligns with your business processes.
    3. Follow-Up Actions: Depending on your business process, you may need to initiate further actions such as processing the return, issuing a credit note, or updating inventory.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for managing return orders, such as:
      • VA01 - Create Sales Order
      • VA02 - Change Sales Order
      • VA03 - Display Sales Order
      • VL01N - Create Outbound Delivery
      • VL02N - Change Outbound Delivery
      • VL03N - Display Outbound Delivery
    • Documentation: Refer to SAP documentation or your organization's internal guidelines for handling return orders and related processes.
    • User Training: Ensure that users involved in the return order process are trained on how to interpret and act on such messages.

    If you encounter any issues beyond this informational message, it may be necessary to consult with your SAP support team or refer to SAP Notes for troubleshooting specific scenarios.

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