How To Fix /PF1/MSG_EH_E023 - Error while redirecting payment item to automatic postprocessing

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 023

• Message text: Error while redirecting payment item to automatic postprocessing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E023 - Error while redirecting payment item to automatic postprocessing ?

  The SAP error message /PF1/MSG_EH_E023 typically indicates an issue related to the automatic postprocessing of payment items in the context of the SAP Financial Accounting (FI) module, particularly when dealing with electronic bank statements or payment processing.
  Cause:
  The error can occur due to several reasons, including but not limited to:
  
  Configuration Issues: Incorrect configuration settings in the payment processing or electronic bank statement processing.
  Data Inconsistencies: Missing or inconsistent data in the payment items that prevent them from being processed automatically.
  Authorization Issues: Lack of necessary authorizations for the user trying to perform the action.
  Technical Errors: Bugs or issues in the SAP system that may cause the automatic postprocessing to fail.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Review the configuration settings for payment processing and electronic bank statements in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  Data Validation:
  
  Check the payment items for any missing or inconsistent data. Ensure that all required fields are filled out correctly and that the data is valid.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to perform the action. You may need to consult with your SAP security team to ensure that the user has the appropriate roles and permissions.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context about the issue.
  
  
  
  Manual Processing:
  
  If automatic postprocessing fails, consider processing the payment items manually as a temporary workaround while investigating the root cause.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Consult SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FF67 (Upload Electronic Bank Statement) to understand the context of the error.
  Documentation: Review SAP documentation related to payment processing and electronic bank statements for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.