How To Fix /PF1/MSG_EH307 - Alternative Application Server Determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 307

• Message text: Alternative Application Server Determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH307 - Alternative Application Server Determined ?

  The SAP error message /PF1/MSG_EH307 Alternative Application Server Determined typically indicates that the system has determined an alternative application server for processing a request. This can happen in various scenarios, often related to load balancing or server availability.
  Cause:
  
  Load Balancing: The SAP system may be configured to distribute workloads across multiple application servers. If the original server is busy or unavailable, the system may redirect the request to an alternative server.
  Server Availability: The original application server may be down, undergoing maintenance, or experiencing issues that prevent it from processing requests.
  Network Issues: Connectivity problems between the client and the application server can lead to the system selecting an alternative server.
  Configuration Settings: The SAP system may have specific settings that dictate how requests are routed to application servers.
  
  Solution:
  
  Check Server Status: Verify the status of the application servers in your SAP landscape. Ensure that the original server is up and running.
  Review Load Balancing Configuration: Check the load balancing settings in the SAP system. Ensure that they are configured correctly and that the servers are properly registered in the SAP instance profile.
  Network Connectivity: Investigate any network issues that may be affecting connectivity to the original application server. This may involve checking firewalls, routers, and network configurations.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on configuration and troubleshooting.
  System Logs: Review system logs (such as the developer trace files) for any additional error messages or warnings that could provide more context about the issue.
  Consult Basis Team: If you are unable to resolve the issue, consult your SAP Basis team for assistance. They can provide insights into server configurations and help troubleshoot the problem.
  
  Related Information:
  
  SAP Load Balancing: Understanding how SAP load balancing works can help in diagnosing issues related to server selection.
  SAP Instance Profile: Familiarize yourself with the instance profile settings, as they can affect how application servers are managed and utilized.
  SAP Community and Forums: Engaging with the SAP community can provide additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to escalate the issue to SAP support for further investigation.