How To Fix /PF1/MSG_EH079 - Time-out reached for payment order &1/&2 waiting authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH -

• Message number: 079

• Message text: Time-out reached for payment order &1/&2 waiting authorization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH079 - Time-out reached for payment order &1/&2 waiting authorization ?

  The SAP error message /PF1/MSG_EH079 Time-out reached for payment order &1/&2 waiting authorization typically indicates that a payment order is waiting for authorization, but the process has timed out. This can occur in scenarios where there are delays in the approval workflow or if the payment order is stuck in a queue for too long.
  Causes:
  
  Authorization Delays: The payment order is pending approval from an authorized user, and the approval process is taking longer than expected.
  Workflow Issues: There may be issues with the workflow configuration or execution that prevent timely processing of the payment order.
  System Performance: High system load or performance issues can lead to delays in processing.
  User Availability: The users responsible for authorizing the payment may not be available or may not have received the notification for approval.
  Configuration Errors: Incorrect settings in the payment processing or authorization workflow can lead to timeouts.
  
  Solutions:
  
  Check Authorization Workflow: Review the authorization workflow to ensure that it is functioning correctly and that the appropriate users are assigned to approve the payment orders.
  Monitor System Performance: Check the system performance and load. If the system is under heavy load, consider optimizing performance or scheduling batch jobs during off-peak hours.
  Review Payment Order Status: Use transaction codes like F110 (Automatic Payment Transactions) to check the status of the payment order and see if it is still pending authorization.
  Notify Approvers: If the payment order is stuck due to user unavailability, notify the relevant approvers to take action on the pending payment orders.
  Adjust Timeout Settings: If necessary, consider adjusting the timeout settings in the configuration to allow for longer processing times, but this should be done with caution and in consultation with your SAP Basis team.
  Check for Errors in Workflow: Use transaction codes like SWI1 (Work Item Selection) to check for any errors in the workflow that may be causing the delay.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110, SWI1, and SWI2 for monitoring workflows and payment processing.
  SAP Notes: Check SAP Notes for any known issues or patches related to payment processing and authorization workflows.
  Documentation: Review SAP documentation on payment processing and workflow management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.