How To Fix /PF1/MSG_CUST411 - Error code could not be mapped for payment item &1 with rejection &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CUST -

• Message number: 411

• Message text: Error code could not be mapped for payment item &1 with rejection &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CUST411 - Error code could not be mapped for payment item &1 with rejection &2 ?

  The SAP error message /PF1/MSG_CUST411 typically indicates an issue related to payment processing, specifically that a payment item could not be mapped due to a rejection reason. This error often arises in the context of financial transactions, such as payment processing in SAP's Financial Accounting (FI) or Treasury modules.
  Cause:
  
  Mapping Issues: The error suggests that there is a problem with the mapping of the payment item to the corresponding account or configuration in the system. This could be due to missing or incorrect configuration settings.
  Rejection Reasons: The rejection code (&2) indicates a specific reason for the failure, which could be due to various factors such as:
  
  Invalid account details.
  Missing required fields in the payment item.
  Issues with the payment method or bank details.
  Configuration errors in the payment processing settings.
  
  
  
  Solution:
  
  Check Configuration: Review the configuration settings for payment processing in SAP. Ensure that all necessary mappings are correctly set up in the system.
  
  Go to the relevant configuration transaction (e.g., SPRO) and check the settings under Financial Accounting (FI) or Treasury.
  
  
  Review Payment Item Details: Examine the payment item that triggered the error. Look for any missing or incorrect information, such as:
  
  Account numbers.
  Payment methods.
  Currency codes.
  
  
  Analyze Rejection Code: Investigate the specific rejection reason provided in the error message. This may require checking documentation or consulting with your SAP support team to understand what the rejection code signifies.
  Test Payment Processing: After making any necessary changes, test the payment processing again to see if the error persists.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  F110 (Automatic Payment Transactions)
  FBPM (Manage Payment Medium)
  
  
  Documentation: Review SAP documentation related to payment processing and error handling.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.