How To Fix /PF1/MSG_CUST410 - Payment item &1 has been resubmitted and the status has been read from AM

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CUST -

• Message number: 410

• Message text: Payment item &1 has been resubmitted and the status has been read from AM

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CUST410 - Payment item &1 has been resubmitted and the status has been read from AM ?

  The SAP error message /PF1/MSG_CUST410 indicates that a payment item has been resubmitted and its status has been read from the Accounts Management (AM) module. This message typically arises in the context of payment processing, particularly when dealing with payment items that are being reprocessed or have undergone a status change.
  Cause:
  
  Resubmission of Payment Item: The payment item in question has been resubmitted for processing. This could happen due to various reasons, such as a previous failure in processing, a manual intervention, or a scheduled job that reprocesses items.
  Status Change: The status of the payment item has been updated in the Accounts Management system, which may indicate that the item is now in a different state (e.g., processed, pending, or failed).
  Configuration Issues: There may be configuration issues in the payment processing settings or in the integration between the payment processing module and Accounts Management.
  
  Solution:
  
  Check Payment Item Status: Review the status of the payment item in the Accounts Management module to understand its current state. This can provide insights into whether the item is pending, completed, or has encountered an error.
  Review Logs: Check the application logs or error logs for any additional messages or errors that may provide more context about why the payment item was resubmitted and what the current status indicates.
  Configuration Review: Ensure that the configuration settings for payment processing and Accounts Management are correctly set up. This includes checking payment methods, payment run settings, and any relevant parameters.
  Manual Intervention: If necessary, manually intervene to correct any issues with the payment item. This may involve adjusting the payment item, reprocessing it, or addressing any underlying issues that caused the resubmission.
  Consult Documentation: Refer to SAP documentation or support notes related to payment processing and the specific error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or F111 (Manual Payment Transactions) to manage payment runs and review payment items.
  SAP Notes: Search for SAP Notes related to the error message or payment processing issues. SAP Notes often contain fixes, workarounds, or additional information about specific error messages.
  Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including the payment item number and any relevant logs.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /PF1/MSG_CUST410 error message in SAP.