How To Fix /PF1/MSG_CUST216 - Only order type groups for Exception Handling are allowed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_CUST -

  • Message number: 216

  • Message text: Only order type groups for Exception Handling are allowed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_CUST216 - Only order type groups for Exception Handling are allowed ?

    The SAP error message /PF1/MSG_CUST216: Only order type groups for Exception Handling are allowed typically occurs in the context of exception handling in SAP, particularly when dealing with order types in a process that requires specific configurations.

    Cause:

    This error message indicates that the system is expecting a specific order type group for exception handling, but the provided order type does not belong to the allowed groups. This can happen due to:

    1. Incorrect Order Type Configuration: The order type being used is not configured for exception handling in the system.
    2. Missing or Incorrect Assignment: The order type may not be assigned to the correct group that is designated for exception handling.
    3. Process Misalignment: The process being executed may require a specific order type that is not being used.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Order Type Configuration:

      • Go to the configuration settings for order types in SAP (Transaction code: SPRO).
      • Navigate to the relevant section for order type configuration and ensure that the order type you are using is correctly set up for exception handling.
    2. Verify Order Type Group Assignment:

      • Check the assignment of the order type to the appropriate order type group for exception handling.
      • Ensure that the order type is included in the group that is allowed for the specific process you are executing.
    3. Consult Documentation:

      • Review the SAP documentation or help files related to exception handling and order types to ensure you are following the correct procedures.
    4. Testing:

      • After making any changes, test the process again to see if the error persists.
    5. Consult with SAP Support:

      • If the issue continues, consider reaching out to SAP support or your internal SAP team for further assistance. They may have additional insights or updates related to your specific SAP version.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SE80 for development objects.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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