How To Fix /PF1/MSG_CUST215 - Only order type group for Functional Monitoring is allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CUST -

• Message number: 215

• Message text: Only order type group for Functional Monitoring is allowed

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CUST215 - Only order type group for Functional Monitoring is allowed ?

  The SAP error message /PF1/MSG_CUST215: Only order type group for Functional Monitoring is allowed typically occurs in the context of SAP's Functional Monitoring, which is part of the SAP Solution Manager. This error indicates that the system is expecting a specific order type group to be used for monitoring purposes, but the provided order type does not meet the criteria.
  Cause:
  
  Incorrect Order Type: The order type being used does not belong to the predefined group of order types that are allowed for Functional Monitoring.
  Configuration Issues: There may be a misconfiguration in the settings related to order types in the SAP system.
  Missing Authorizations: The user may not have the necessary authorizations to access or use the specified order type.
  
  Solution:
  
  
  Check Order Type Configuration:
  
  Verify the order type being used in the transaction or process that triggered the error.
  Ensure that the order type is part of the allowed group for Functional Monitoring. You can check this in the configuration settings of the SAP system.
  
  
  
  Adjust Settings:
  
  If the order type is not part of the allowed group, you may need to either change the order type to one that is allowed or modify the configuration to include the desired order type in the monitoring group.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the order type. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for Functional Monitoring to understand the specific requirements for order types and how to configure them properly.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  SAP Solution Manager: This is the platform where Functional Monitoring is typically utilized. Understanding its configuration and capabilities can help in resolving related issues.
  Order Type Configuration: Familiarize yourself with the transaction codes and configuration paths related to order types in SAP (e.g., transaction codes like OIOA for order type configuration).
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuring order types for Functional Monitoring.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.