How To Fix /PF1/MSG_CUST104 - Prenote type is not maintained for trans ty symbol &1 (clr. area &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_CUST -

  • Message number: 104

  • Message text: Prenote type is not maintained for trans ty symbol &1 (clr. area &2)

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_CUST104 - Prenote type is not maintained for trans ty symbol &1 (clr. area &2) ?

    The SAP error message /PF1/MSG_CUST104 indicates that a prenote type is not maintained for a specific transaction type symbol and clearing area. This error typically arises in the context of payment processing, particularly when dealing with electronic payments or bank transfers.

    Cause:

    The error occurs when the system attempts to process a payment or transaction that requires a prenote (a preliminary notification sent to a bank before the actual transaction) but cannot find the necessary configuration for the specified transaction type and clearing area. This can happen due to:

    1. Missing Configuration: The prenote type has not been defined in the system for the specified transaction type and clearing area.
    2. Incorrect Transaction Type: The transaction type symbol used may not be valid or recognized in the current configuration.
    3. Clearing Area Issues: The clearing area specified may not have the necessary settings or may not be linked to the transaction type.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Configuration:

      • Go to the configuration settings for payment processing in SAP. This is usually found in the Financial Accounting (FI) module.
      • Navigate to the relevant section for maintaining prenote types. This can typically be found under:
        • SPRO ? Financial Accounting ? Accounts Receivable and Accounts Payable ? Payment Transactions ? Define Prenote Types.
      • Ensure that a prenote type is defined for the specific transaction type symbol and clearing area mentioned in the error message.
    2. Maintain Prenote Type:

      • If a prenote type is missing, create a new entry for the required transaction type and clearing area.
      • Ensure that the prenote type is correctly linked to the appropriate payment method and bank details.
    3. Validate Transaction Type:

      • Verify that the transaction type symbol used in the payment processing is correct and corresponds to a valid entry in the system.
    4. Check Clearing Area:

      • Ensure that the clearing area is correctly configured and associated with the necessary payment methods and transaction types.
    5. Testing:

      • After making the necessary changes, test the payment processing again to ensure that the error is resolved.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like OBPM1 (for payment methods) or OBVCU (for clearing area settings) to access the relevant configuration settings.
    • Documentation: Refer to SAP documentation or help files for detailed instructions on maintaining payment configurations and prenote types.
    • Support: If the issue persists after checking the configuration, consider reaching out to your SAP support team or consulting with an SAP FI expert for further assistance.

    By following these steps, you should be able to resolve the error message /PF1/MSG_CUST104 and ensure that your payment processing runs smoothly.

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