How To Fix /PF1/MSG_CP781 - External status response: Item posting from queue not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CP -

• Message number: 781

• Message text: External status response: Item posting from queue not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CP781 - External status response: Item posting from queue not allowed ?

  The SAP error message /PF1/MSG_CP781 External status response: Item posting from queue not allowed typically occurs in the context of SAP's Controlling (CO) module, particularly when dealing with internal orders, cost centers, or other financial postings. This error indicates that there is an issue with the status of the item being posted, which is likely due to the item being in a queue or not being in a status that allows for posting.
  Causes:
  
  Item Status: The item you are trying to post may be in a status that does not allow postings. For example, it could be in a "blocked" or "in process" status.
  Queue Management: The system may be configured to prevent postings from items that are currently queued for processing.
  Configuration Issues: There may be configuration settings in the system that restrict posting based on certain criteria.
  Transaction Type Restrictions: Certain transaction types may have restrictions on posting based on the status of the item.
  
  Solutions:
  
  Check Item Status: Review the status of the item you are trying to post. Ensure that it is in a status that allows for postings. You may need to change the status or complete any necessary prior steps.
  Review Queue Management: If the item is in a queue, check the queue management settings and see if there are any pending actions that need to be completed before posting can occur.
  Configuration Review: Consult with your SAP configuration team to review the settings related to item postings and queues. They may need to adjust the configuration to allow postings under certain conditions.
  Transaction Type Review: Ensure that the transaction type you are using is appropriate for the item and that it does not have restrictions that prevent posting.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related processes.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing or resolving the issue, such as KOB1 (Order Actual Line Items) or KSB1 (Cost Centers: Actual Line Items).
  User Authorization: Ensure that the user attempting the posting has the necessary authorizations to perform the action.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.