How To Fix /PF1/MSG_CP167 - Error retrieving multi-collector order &1/&2/&3

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CP -

• Message number: 167

• Message text: Error retrieving multi-collector order &1/&2/&3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CP167 - Error retrieving multi-collector order &1/&2/&3 ?

  The SAP error message /PF1/MSG_CP167 indicates an issue with retrieving a multi-collector order in the system. This error typically arises in the context of SAP's Project System (PS) or Controlling (CO) modules, particularly when dealing with complex order management scenarios.
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the database related to the multi-collector order.
  Authorization Issues: The user may not have the necessary authorizations to access the order data.
  Configuration Issues: There may be configuration problems in the system that prevent the retrieval of the order.
  System Performance: If the system is under heavy load, it may fail to retrieve the required data in a timely manner.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the application server.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 or SE16 to check the relevant database tables for the multi-collector order. Ensure that all necessary data is present and consistent.
  
  
  
  Review Authorizations:
  
  Verify that the user has the appropriate authorizations to access the multi-collector order. You can check this using transaction SU53 or by consulting with your security team.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to multi-collector orders in the Project System or Controlling module. Ensure that all necessary settings are correctly configured.
  
  
  
  System Performance:
  
  Monitor system performance and check for any ongoing issues. If the system is under heavy load, consider scheduling the operation during off-peak hours.
  
  
  
  Check Logs:
  
  Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE11 (Data Dictionary)
  SE16 (Data Browser)
  SU53 (Authorization Check)
  SLG1 (Application Log)
  
  
  
  Documentation: Review SAP documentation related to multi-collector orders and the Project System/Controlling modules for additional context and troubleshooting steps.
  
  
  User Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  
  By following these steps, you should be able to diagnose and resolve the error message /PF1/MSG_CP167 effectively.