How To Fix /PF1/MSG_CONV_XML370 - Two fields 'Instructing Agent' are filled at the same time

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CONV_XML -

• Message number: 370

• Message text: Two fields 'Instructing Agent' are filled at the same time

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CONV_XML370 - Two fields 'Instructing Agent' are filled at the same time ?

  The SAP error message /PF1/MSG_CONV_XML370 indicates that there is a conflict in the data being processed, specifically that two fields related to the "Instructing Agent" are filled simultaneously. This typically occurs in the context of XML processing or data conversion where certain fields are expected to be mutually exclusive.
  Cause:
  The error arises when both fields that are supposed to represent the "Instructing Agent" are populated at the same time. This can happen due to:
  
  Data Entry Error: Users may have inadvertently filled both fields in the user interface.
  Data Import Issues: If data is being imported from an external source (like an XML file), the source data may have both fields populated.
  Configuration Issues: There may be a misconfiguration in the system that allows both fields to be filled when they should not be.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Fields: Determine which two fields are causing the conflict. This may require checking the documentation or the specific transaction where the error occurs.
  
  
  Review Data Entry: If the error is due to manual data entry, ensure that users are trained to fill only one of the fields. Implement validation checks if necessary.
  
  
  Check Data Source: If the error occurs during data import, review the source data to ensure that only one of the fields is populated. Modify the data source to correct this.
  
  
  Adjust Configuration: If the issue is due to system configuration, consult with your SAP administrator or technical team to adjust the settings so that only one field can be filled at a time.
  
  
  Error Handling: Implement error handling in your data processing logic to catch this issue early and provide meaningful feedback to users.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates their knowledge base with solutions for common problems.
  Documentation: Review the relevant SAP documentation for the module you are working with to understand the expected behavior of the "Instructing Agent" fields.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that no new issues have been introduced.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.