How To Fix /PF1/MSG_CONV_XML153 - Either '&'or '&',but not both,must be present if 'Return Reason' is used

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CONV_XML -

• Message number: 153

• Message text: Either '&'or '&',but not both,must be present if 'Return Reason' is used

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CONV_XML153 - Either '&'or '&',but not both,must be present if 'Return Reason' is used ?

  The SAP error message /PF1/MSG_CONV_XML153 indicates an issue related to the use of the "Return Reason" field in a specific context, likely within an XML conversion or data processing scenario. The message states that either one of the two specified fields (represented by &) must be present, but not both, when the "Return Reason" is used.
  Cause:
  This error typically arises in scenarios where:
  
  Data Validation: The system expects either one of two fields to be populated when a return reason is specified. If both fields are filled or if neither is filled, the system throws this error.
  Configuration Issues: There may be a misconfiguration in the data mapping or transformation logic that leads to this conflict.
  Business Logic: The business rules defined in the system may require strict adherence to the presence of certain fields based on the context of the transaction.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Data: Review the data being processed to ensure that only one of the required fields is populated when the "Return Reason" is specified. If both fields are filled, you need to decide which one to keep based on your business logic.
  
  
  Review Configuration: If you are using a custom program or interface, check the configuration settings or mapping logic to ensure that it adheres to the expected rules regarding the "Return Reason" and the associated fields.
  
  
  Consult Documentation: Look into the SAP documentation or any custom documentation related to the specific module or process you are working with. This may provide insights into the expected behavior and requirements.
  
  
  Debugging: If you have access to the development environment, consider debugging the process to see how the data is being handled and where the conflict arises.
  
  
  Consult with Functional Team: If you are unsure about the business rules or the expected behavior, consult with the functional team or business analysts to clarify the requirements.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Depending on the context, you may want to look into transaction codes related to returns, such as VA01 (Create Sales Order) or VL01N (Create Outbound Delivery), to see how return reasons are handled.
  Custom Development: If this error is occurring in a custom development scenario, review the ABAP code for any logic that handles return reasons and associated fields.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.