How To Fix /PF1/MSG_CONV702 - Data of payment information (MT103+) could not be retrieved.

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CONV -

• Message number: 702

• Message text: Data of payment information (MT103+) could not be retrieved.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CONV702 - Data of payment information (MT103+) could not be retrieved. ?

  The SAP error message /PF1/MSG_CONV702 indicating that "Data of payment information (MT103+) could not be retrieved" typically arises in the context of financial transactions, particularly when dealing with payment processing and the integration of SWIFT messages (like MT103) in SAP systems.
  Cause:
  
  
  Data Retrieval Issues: The error often occurs when the system is unable to retrieve the necessary payment information from the database. This could be due to:
  
  Missing or incomplete data in the relevant tables.
  Issues with the configuration of the payment processing module.
  Problems with the connection to external systems or databases where the payment information is stored.
  
  
  
  Configuration Errors: Incorrect configuration settings in the payment processing module or in the integration with SWIFT can lead to this error.
  
  
  Authorization Issues: The user may not have the necessary permissions to access the payment information.
  
  
  Technical Issues: There could be underlying technical issues such as database connectivity problems, system performance issues, or bugs in the SAP application.
  
  
  Solution:
  
  
  Check Data Integrity: Ensure that all necessary payment information is correctly entered and available in the system. Verify that the relevant tables contain the required data.
  
  
  Review Configuration: Check the configuration settings for the payment processing module and ensure that they are set up correctly. This includes reviewing the settings for SWIFT integration.
  
  
  User Authorizations: Verify that the user encountering the error has the appropriate authorizations to access the payment information.
  
  
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  Database Connectivity: Ensure that the database is accessible and that there are no connectivity issues. You may need to work with your IT team to troubleshoot any database-related problems.
  
  
  SAP Notes and Support: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  Testing: If changes are made to the configuration or data, conduct thorough testing to ensure that the issue is resolved and that payment processing works as expected.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the payment processing module and SWIFT integration for detailed configuration guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.