How To Fix /PF1/MSG_CONV401 - Payment item in an outgoing payment order is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CONV -

• Message number: 401

• Message text: Payment item in an outgoing payment order is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CONV401 - Payment item in an outgoing payment order is locked ?

  The SAP error message /PF1/MSG_CONV401 indicates that a payment item in an outgoing payment order is locked. This typically occurs when there are concurrent processes or transactions that are trying to access or modify the same payment item, leading to a lock situation.
  Causes:
  
  Concurrent Processing: Another user or process is currently processing the same payment item, causing it to be locked.
  Incomplete Transactions: A previous transaction involving the payment item may not have been completed, leaving it in a locked state.
  System Errors: Sometimes, system errors or crashes can leave items in a locked state.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the payment item.
  
  Solutions:
  
  Wait and Retry: If the lock is due to another user or process, waiting for a short period and then retrying the operation may resolve the issue.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can identify the user or process that is holding the lock and take appropriate action.
  Release Locks: If you have the necessary authorizations, you can manually release the lock from SM12. Be cautious when doing this, as it may affect other users.
  Review Transaction Logs: Check transaction logs to identify any incomplete transactions that may be causing the lock.
  Contact Support: If the issue persists, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for errors or warnings that may provide more context.
  SE11: To check the data dictionary for the relevant tables involved in the payment process.
  
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to perform the payment processing tasks.
  
  
  System Performance: Sometimes, performance issues can lead to locks. Monitoring system performance and optimizing it may help reduce such occurrences.
  
  
  Documentation: Refer to SAP documentation or notes related to payment processing and locking mechanisms for more detailed insights.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /PF1/MSG_CONV401 error message.