How To Fix /PF1/MSG_CC_BO133 - Payment order &1 expects &2 TOV items; &3 items found

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_CC_BO -

• Message number: 133

• Message text: Payment order &1 expects &2 TOV items; &3 items found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_CC_BO133 - Payment order &1 expects &2 TOV items; &3 items found ?

  The SAP error message /PF1/MSG_CC_BO133 indicates a discrepancy between the expected number of TOV (Transaction Order Value) items and the actual number of items found in a payment order. Specifically, the message states that the payment order expects a certain number of TOV items, but a different number has been found.
  Cause:
  
  
  Data Mismatch: The primary cause of this error is a mismatch between the expected and actual number of TOV items. This can occur due to:
  
  Incorrect data entry when creating or processing the payment order.
  Changes in the underlying data that were not reflected in the payment order.
  Issues with the configuration of the payment order processing.
  
  
  
  System Configuration: There may be configuration issues in the payment processing settings that lead to incorrect expectations regarding the number of TOV items.
  
  
  Incomplete Processing: If the payment order was not fully processed or if there were errors in previous steps, it may lead to this discrepancy.
  
  
  Solution:
  
  
  Review Payment Order: Check the payment order in question to ensure that the number of TOV items matches the expected count. Verify the details of the items included in the payment order.
  
  
  Data Correction: If there are discrepancies, correct the data in the payment order. This may involve adding or removing items to match the expected count.
  
  
  Check Configuration: Review the configuration settings related to payment processing in SAP. Ensure that the settings align with the business requirements and that there are no misconfigurations.
  
  
  Reprocess Payment Order: If the payment order was not fully processed, attempt to reprocess it after making the necessary corrections.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message.
  
  
  Contact Support: If the issue persists after attempting the above solutions, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as FBZP (Payment Program Configuration) or F110 (Automatic Payment Transactions).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.