How To Fix /PF1/MSG_BC708 - Error during mandate completion - not a SEPA B2B transaction type

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_BC -

• Message number: 708

• Message text: Error during mandate completion - not a SEPA B2B transaction type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_BC708 - Error during mandate completion - not a SEPA B2B transaction type ?

  The SAP error message /PF1/MSG_BC708 indicates that there is an issue with the mandate completion process in the context of SEPA (Single Euro Payments Area) transactions. Specifically, this error occurs when the transaction type being processed is not recognized as a SEPA B2B (Business to Business) transaction.
  Cause:
  
  Incorrect Transaction Type: The transaction being processed is not classified as a SEPA B2B transaction. This could happen if the payment method or the configuration of the payment transaction is set to a different type (e.g., SEPA Core).
  Mandate Configuration: The mandate may not be set up correctly for B2B transactions, or the mandate type may not match the transaction type being processed.
  Data Entry Errors: There may be errors in the data entered for the payment transaction, such as incorrect mandate reference or missing information.
  
  Solution:
  
  Check Transaction Type: Verify that the transaction type being processed is indeed a SEPA B2B transaction. You can do this by checking the payment method configuration in the SAP system.
  Review Mandate Setup: Ensure that the mandate is correctly set up for B2B transactions. This includes checking the mandate reference, validity, and ensuring that it is linked to the correct customer/vendor.
  Correct Payment Method: If the transaction is not intended to be a B2B transaction, ensure that the correct payment method is being used for the type of transaction you are processing (e.g., SEPA Core for consumer transactions).
  Data Validation: Double-check all data entries related to the payment transaction to ensure that all required fields are filled out correctly and that there are no discrepancies.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on setting up SEPA transactions and mandates.
  
  Related Information:
  
  SEPA Mandates: In SEPA, a mandate is a customer's authorization for a creditor to collect payments from their bank account. It is crucial to ensure that mandates are correctly configured for the type of transaction being processed.
  Transaction Types: Familiarize yourself with the different SEPA transaction types (e.g., SEPA Core, SEPA B2B) and their specific requirements.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this error or provide additional guidance on SEPA transactions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP financial transactions.