How To Fix /PF1/MSG_BC707 - Mandate completion sent to asynchronous processing

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_BC -

• Message number: 707

• Message text: Mandate completion sent to asynchronous processing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_BC707 - Mandate completion sent to asynchronous processing ?

  The SAP error message /PF1/MSG_BC707 Mandate completion sent to asynchronous processing typically indicates that a mandate completion process has been initiated but is being handled asynchronously. This is common in scenarios where the system is designed to process certain tasks in the background to improve performance and user experience.
  Cause:
  
  Asynchronous Processing: The system is set up to handle mandate completions in the background rather than in real-time. This is often done to avoid locking the user interface and to allow for batch processing of tasks.
  System Configuration: The configuration of the SAP system may dictate that certain processes, such as mandate completions, are processed asynchronously.
  Performance Optimization: Asynchronous processing is often used to optimize performance, especially in high-volume environments where immediate processing could lead to delays or timeouts.
  
  Solution:
  
  Check Background Jobs: You can check the status of the background job that is processing the mandate completion. Use transaction codes like SM37 to monitor background jobs and see if the job is running, completed, or failed.
  Review Logs: Look at the application logs or job logs for any errors or warnings that might indicate why the mandate completion is taking longer than expected.
  Configuration Review: If you believe that the asynchronous processing is not appropriate for your scenario, review the configuration settings related to mandate processing in your SAP system. This may involve consulting with your SAP Basis or functional team.
  User Notification: If the process is expected to take some time, ensure that users are informed about the asynchronous nature of the process to manage expectations.
  Retry Mechanism: If the job fails, implement a retry mechanism or manually trigger the job again if necessary.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and SM21 (System Log) for troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide guidance on handling this specific error message.
  Documentation: Review SAP documentation related to mandate processing and asynchronous job handling for best practices and configuration options.
  
  If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal SAP support team for more tailored help.