How To Fix /PF1/MSG_BC520 - Payment item sent to asynchr. processing (Time-out)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_BC -

  • Message number: 520

  • Message text: Payment item sent to asynchr. processing (Time-out)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_BC520 - Payment item sent to asynchr. processing (Time-out) ?

    The SAP error message /PF1/MSG_BC520 Payment item sent to asynchr. processing (Time-out) typically indicates that a payment item has been sent for asynchronous processing but has encountered a timeout issue. This can occur in various scenarios, particularly in financial transactions or payment processing within SAP systems.

    Cause:

    1. Long Processing Time: The payment item may take longer to process than the system's configured timeout period.
    2. System Performance Issues: High system load or performance bottlenecks can lead to delays in processing.
    3. Configuration Issues: Incorrect settings in the payment processing configuration can lead to timeouts.
    4. Network Issues: Problems with network connectivity can also cause delays in processing.
    5. Database Locks: If the database is locked or busy, it may prevent timely processing of the payment item.

    Solution:

    1. Increase Timeout Settings: Review and, if necessary, increase the timeout settings for asynchronous processing in the SAP system configuration.
    2. Monitor System Performance: Check system performance metrics to identify any bottlenecks or high load situations. Address any performance issues by optimizing system resources.
    3. Check Configuration: Review the configuration settings related to payment processing to ensure they are set up correctly.
    4. Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the timeout.
    5. Database Optimization: Ensure that the database is optimized and that there are no locks or long-running transactions that could be causing delays.
    6. Retry Processing: If the payment item is still pending, you may need to manually retry the processing of the payment item.
    7. Consult SAP Notes: Look for relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like SM37 (Job Monitoring) to check for any background jobs that may be related to the payment processing.
    • Asynchronous Processing: Understand how asynchronous processing works in your SAP environment, including the relevant background jobs and their configurations.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it appears to be a bug or a more complex issue.

    By following these steps, you should be able to diagnose and resolve the issue related to the /PF1/MSG_BC520 error message in your SAP system.

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