How To Fix /PF1/MSG_BC014 - Return for internal item not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_BC -

• Message number: 014

• Message text: Return for internal item not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_BC014 - Return for internal item not possible ?

  The SAP error message /PF1/MSG_BC014 Return for internal item not possible typically occurs in the context of inventory management or sales order processing when a user attempts to return an item that is classified as an "internal item." This can happen in various scenarios, such as when dealing with stock transfers, internal orders, or specific types of inventory items that are not eligible for returns.
  Cause:
  
  Item Type: The item you are trying to return is classified as an internal item, which may not be eligible for returns in the system.
  Document Type: The document type associated with the transaction may not allow returns for internal items.
  Configuration Settings: The system configuration may restrict returns for certain item categories or document types.
  Stock Type: The stock type of the item (e.g., consignment, project stock) may not allow for returns.
  
  Solution:
  
  Check Item Classification: Verify the classification of the item you are trying to return. If it is indeed an internal item, you may need to follow a different process for handling it.
  Review Document Type: Ensure that the document type you are using allows for returns. You may need to consult with your SAP administrator or refer to the configuration settings.
  Consult Configuration: If you have access, check the configuration settings in the SAP system to see if there are restrictions on returns for the specific item category or stock type.
  Alternative Processes: If the item cannot be returned, consider alternative processes such as adjusting inventory or creating a new document type that allows for the handling of internal items.
  User Authorization: Ensure that you have the necessary authorizations to perform the return transaction.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide guidance on resolution.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., MIGO for goods movements, VA01 for sales orders) that may be involved in the process.
  Documentation: Refer to SAP documentation or user manuals for detailed information on handling returns and the specific requirements for different item types.
  
  If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module (e.g., MM for materials management or SD for sales and distribution).