How To Fix /PF1/MSG_BBOOK005 - Incomplete processing of outgoing order; prenote deletion asynchronous

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_BBOOK -

• Message number: 005

• Message text: Incomplete processing of outgoing order; prenote deletion asynchronous

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_BBOOK005 - Incomplete processing of outgoing order; prenote deletion asynchronous ?

  The SAP error message /PF1/MSG_BBOOK005 indicates that there is an issue with the processing of an outgoing order, specifically related to the prenote deletion process being asynchronous. This error typically arises in the context of financial transactions, particularly in the area of bank accounting or payment processing.
  Cause:
  
  Asynchronous Processing: The error suggests that the prenote deletion process is not completed synchronously, which means that the system is trying to process an outgoing order while the prenote deletion is still in progress or has not been completed successfully.
  System Configuration: There may be configuration issues in the bank accounting settings or in the payment processing settings that lead to this error.
  Data Integrity Issues: There could be inconsistencies in the data related to the outgoing order or prenote that prevent the system from completing the process.
  Background Job Failures: If there are background jobs responsible for processing prenotes or outgoing orders, any failures in these jobs can lead to this error.
  
  Solution:
  
  Check Background Jobs: Verify if there are any background jobs related to prenote deletion or outgoing order processing that have failed. You can do this by checking the job logs in transaction SM37.
  Reprocess the Order: If the prenote deletion is stuck, you may need to manually reprocess the outgoing order or the prenote deletion. This can often be done through the relevant transaction codes in SAP.
  Review Configuration: Check the configuration settings for bank accounting and payment processing to ensure that they are set up correctly. This includes reviewing the settings for prenote processing.
  Data Consistency Check: Perform a data consistency check to ensure that there are no discrepancies in the data related to the outgoing order and prenote.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or additional guidance for resolving specific issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBZP (Payment Program Configuration), F110 (Automatic Payment Transactions), and SM37 (Job Monitoring).
  Documentation: Review SAP documentation related to bank accounting and payment processing for best practices and troubleshooting steps.
  User Forums: Check SAP community forums or user groups for discussions related to this error message, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.