How To Fix /PF1/MSG_ASYC_POLLER031 - Asynchronous NOK answer for &1 was received

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_ASYC_POLLER -

• Message number: 031

• Message text: Asynchronous NOK answer for &1 was received

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_ASYC_POLLER031 - Asynchronous NOK answer for &1 was received ?

  The SAP error message /PF1/MSG_ASYC_POLLER031 indicates that an asynchronous process has encountered an issue, specifically that a "NOK" (not okay) answer was received for a particular request. This typically relates to asynchronous communication between systems or components in SAP, such as when using the Application Interface Framework (AIF) or other integration scenarios.
  Cause:
  
  Communication Issues: There may be a problem with the communication between the sender and receiver systems. This could be due to network issues, incorrect configuration, or downtime of the receiving system.
  Data Validation Errors: The data being sent may not meet the required validation rules or formats expected by the receiving system, leading to a rejection.
  System Configuration: Incorrect settings in the configuration of the asynchronous processing or the related interfaces can lead to this error.
  Timeouts: The request may have timed out, leading to a failure in receiving a proper response.
  Error in the Receiving System: The receiving system may have encountered an error while processing the request, resulting in a negative acknowledgment.
  
  Solution:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong.
  Monitor Communication: Use transaction codes like SM58 (for outbound queues) or SLG1 (for application logs) to monitor the status of the asynchronous messages and identify any communication issues.
  Validate Data: Ensure that the data being sent is valid and meets the requirements of the receiving system. Check for any missing or incorrect fields.
  Configuration Review: Verify the configuration settings for the asynchronous processing and ensure that they are correctly set up.
  Check System Status: Ensure that the receiving system is up and running and that there are no issues on that end.
  Retry Mechanism: If the error is transient, consider implementing a retry mechanism to resend the request.
  Consult Documentation: Refer to SAP documentation or notes related to the specific interface or process you are working with for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SMQ1/SMQ2 (for queue monitoring), SLG1 (for application logs), and others that may help in diagnosing the issue.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis or technical team for further investigation.