How To Fix /PF1/MSG_ASYC_POLLER008 - Entry not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_ASYC_POLLER -

  • Message number: 008

  • Message text: Entry not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_ASYC_POLLER008 - Entry not found ?

    The SAP error message /PF1/MSG_ASYC_POLLER008 Entry not found typically indicates that there is an issue with the asynchronous processing in the SAP system, particularly related to the polling mechanism for asynchronous messages. This error can occur in various contexts, such as when trying to retrieve or process messages that are expected to be in the system but are not found.

    Causes:

    1. Message Deletion: The message you are trying to access may have been deleted or processed already.
    2. Database Issues: There could be issues with the database where the messages are stored, such as corruption or connectivity problems.
    3. Configuration Issues: Incorrect configuration of the asynchronous processing settings in the SAP system.
    4. Transport Issues: If the error occurs after a transport, it may be due to missing objects or inconsistencies in the transport.
    5. System Performance: High load on the system may lead to delays or failures in processing asynchronous messages.

    Solutions:

    1. Check Message Status: Verify the status of the message in the relevant transaction (e.g., SLG1 for application logs) to see if it has been processed or deleted.
    2. Database Consistency: Run database consistency checks to ensure that there are no issues with the database tables related to asynchronous processing.
    3. Configuration Review: Review the configuration settings for asynchronous processing in the SAP system to ensure they are set up correctly.
    4. Reprocess Messages: If applicable, try to reprocess the messages or restart the relevant background jobs that handle asynchronous processing.
    5. System Monitoring: Monitor system performance and check for any locks or long-running processes that may be affecting message processing.
    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM37 (Job Monitoring), and SM21 (System Log) to help diagnose the issue.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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