How To Fix PEP104 - The Office document was deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PEP - Schedule Manager: Messages

  • Message number: 104

  • Message text: The Office document was deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message PEP104 - The Office document was deleted ?

    The SAP error message PEP104, which states "The Office document was deleted," typically occurs when a user attempts to access an Office document (such as a Word or Excel file) that has been removed or is no longer available in the system. This can happen in various scenarios, such as when the document was deleted by another user, moved to a different location, or if there are issues with the document storage configuration.

    Causes:

    1. Document Deletion: The document was intentionally or accidentally deleted by a user.
    2. Document Movement: The document was moved to a different location or folder within the SAP system.
    3. Access Rights: The user may not have the necessary permissions to access the document.
    4. Storage Issues: There may be issues with the document storage system or configuration, such as a failure in the connection to the document repository.
    5. Expired Links: If the document was linked from an external source, the link may have expired or been broken.

    Solutions:

    1. Check Document Existence: Verify if the document still exists in the expected location. You can do this by navigating to the document repository or the folder where the document was stored.
    2. Restore Deleted Document: If the document was deleted, check if there is a backup or a recycle bin feature in your document management system that allows you to restore it.
    3. Permissions Check: Ensure that you have the necessary permissions to access the document. If not, contact your SAP administrator to grant you the required access.
    4. Document Repository Configuration: If the issue is related to the document storage configuration, consult with your SAP Basis or IT team to ensure that the document repository is correctly configured and accessible.
    5. Re-upload Document: If you have a local copy of the document, you can re-upload it to the SAP system to restore access.
    6. Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it seems to be a system-wide issue.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation regarding document management and storage to understand how documents are handled within your specific SAP environment.
    • User Training: Ensure that users are trained on how to manage documents within SAP to minimize accidental deletions or mismanagement.

    By following these steps, you should be able to address the PEP104 error and restore access to the necessary Office document.

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