How To Fix PE613 - Item & does not exist for the customer order


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PE - Shift Planning: Messages

  • Message number: 613

  • Message text: Item & does not exist for the customer order

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message PE613 - Item & does not exist for the customer order ?

    The SAP error message PE613 ("Item & does not exist for the customer order") typically occurs in the context of sales order processing. This error indicates that the system cannot find the specified item in the customer order you are trying to access or process. Here are some common causes, solutions, and related information for this error:

    Causes:

    1. Incorrect Item Number: The item number you are trying to reference may be incorrect or mistyped.
    2. Item Not Added to Order: The item may not have been added to the sales order, or it may have been removed.
    3. Order Status: The sales order may be in a status that does not allow for the item to be processed (e.g., completed, canceled).
    4. Data Inconsistency: There may be inconsistencies in the database or issues with the order data.
    5. Item Deletion: The item may have been deleted from the system or is no longer valid for the customer order.

    Solutions:

    1. Verify Item Number: Double-check the item number you are using to ensure it is correct.
    2. Check Sales Order: Review the sales order to confirm that the item is indeed included. You can do this by navigating to the sales order in the SAP system and checking the item list.
    3. Order Status Check: Ensure that the sales order is in a status that allows for processing. If the order is completed or canceled, you may need to create a new order or re-open the existing one if possible.
    4. Recreate the Order: If the order is corrupted or has data inconsistencies, consider recreating the order from scratch.
    5. Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to check for any underlying database issues or inconsistencies.

    Related Information:

    • Transaction Codes: You can use transaction codes like VA03 (Display Sales Order) to view the details of the sales order and confirm the items included.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • User Permissions: Ensure that you have the necessary permissions to view and process the sales order and its items.
    • Training and Documentation: Review any training materials or documentation related to sales order processing in your organization to ensure compliance with procedures.

    If the problem continues after trying these solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.

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