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Message type: E = Error
Message class: PE - Shift Planning: Messages
Message number: 613
Message text: Item & does not exist for the customer order
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PE613
- Item & does not exist for the customer order ?The SAP error message PE613 ("Item & does not exist for the customer order") typically occurs in the context of sales order processing. This error indicates that the system cannot find the specified item in the customer order you are trying to access or process. Here are some common causes, solutions, and related information for this error:
Causes:
- Incorrect Item Number: The item number you are trying to reference may be incorrect or mistyped.
- Item Not Added to Order: The item may not have been added to the sales order, or it may have been removed.
- Order Status: The sales order may be in a status that does not allow for the item to be processed (e.g., completed, canceled).
- Data Inconsistency: There may be inconsistencies in the database or issues with the order data.
- Item Deletion: The item may have been deleted from the system or is no longer valid for the customer order.
Solutions:
- Verify Item Number: Double-check the item number you are using to ensure it is correct.
- Check Sales Order: Review the sales order to confirm that the item is indeed included. You can do this by navigating to the sales order in the SAP system and checking the item list.
- Order Status Check: Ensure that the sales order is in a status that allows for processing. If the order is completed or canceled, you may need to create a new order or re-open the existing one if possible.
- Recreate the Order: If the order is corrupted or has data inconsistencies, consider recreating the order from scratch.
- Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to check for any underlying database issues or inconsistencies.
Related Information:
VA03
(Display Sales Order) to view the details of the sales order and confirm the items included.If the problem continues after trying these solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.
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