How To Fix PDD_CUSTOMIZING002 - Records from non-SAP Systems cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PDD_CUSTOMIZING -

• Message number: 002

• Message text: Records from non-SAP Systems cannot be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PDD_CUSTOMIZING002 - Records from non-SAP Systems cannot be deleted ?

  The SAP error message PDD_CUSTOMIZING002 indicates that there is an attempt to delete records from non-SAP systems in the context of the SAP system's customizing settings. This error typically arises in scenarios involving the SAP Process Integration (PI) or Process Orchestration (PO) where data from external systems is being managed.
  Cause:
  The error occurs because the system is designed to prevent the deletion of records that originate from non-SAP systems. This is a safeguard to ensure data integrity and consistency, as these records may be critical for business processes and could be linked to other data or processes within the SAP environment.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Identify the Source of the Records: Determine which non-SAP system the records are coming from. This may involve checking the integration settings or the data flow in your SAP PI/PO setup.
  
  
  Review Customizing Settings: Check the customizing settings in SAP to ensure that you are not trying to delete records that are meant to be retained for business purposes. 
  
  
  Data Management: If you need to manage or clean up data from non-SAP systems, consider using alternative methods such as:
  
  Archiving: Instead of deleting, you may want to archive the records if they are no longer needed for day-to-day operations.
  Marking for Deletion: If applicable, you can mark records for deletion instead of physically deleting them. This allows you to retain the data while preventing it from being used in active processes.
  
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific module or functionality you are working with. There may be specific guidelines or best practices for handling records from non-SAP systems.
  
  
  Contact SAP Support: If the issue persists or if you are unsure about the implications of deleting certain records, it may be beneficial to reach out to SAP support for guidance tailored to your specific situation.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Integration Scenarios: Understanding the integration scenarios between SAP and non-SAP systems can help in managing data effectively.
  Data Governance: Implementing data governance policies can help in managing data from various sources, ensuring that the right processes are in place for data retention and deletion.
  
  By following these steps, you should be able to address the PDD_CUSTOMIZING002 error effectively while maintaining data integrity within your SAP system.