How To Fix PCTRRES_MSG009 - Error determining time interval for checks User: &1, Pernr: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PCTRRES_MSG - Message Class for Hr transp. py. res. auth. extractor

• Message number: 009

• Message text: Error determining time interval for checks User: &1, Pernr: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PCTRRES_MSG009 - Error determining time interval for checks User: &1, Pernr: &2 ?

  The SAP error message PCTRRES_MSG009 indicates that there is an issue with determining the time interval for checks related to a specific user and personnel number (Pernr). This error typically arises in the context of time management or payroll processing within SAP.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Time Data: The user or personnel number may not have the necessary time data recorded in the system for the specified period.
  Incorrect Configuration: There may be configuration issues in the time management module that prevent the system from correctly determining the time intervals.
  Authorization Issues: The user may not have the necessary authorizations to access the time data for the specified personnel number.
  Data Consistency Issues: There may be inconsistencies in the data related to the user or personnel number, such as missing infotypes or incorrect entries.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Time Data: Verify that the time data for the specified user and personnel number exists for the relevant period. You can do this by checking the relevant infotypes (e.g., Infotype 2001 for Absences, Infotype 2002 for Attendances).
  
  
  Review Configuration: Ensure that the time management configuration is set up correctly. This includes checking the settings for time evaluation and ensuring that the relevant schemas and rules are correctly defined.
  
  
  Authorization Check: Confirm that the user has the necessary authorizations to access the time data for the specified personnel number. You may need to consult with your SAP security team to verify this.
  
  
  Data Consistency Check: Run consistency checks on the data related to the user and personnel number. You can use transaction codes like PA30 (Maintain HR Master Data) to check for any missing or incorrect entries.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve the issue.
  
  
  Debugging: If the issue persists, consider debugging the program or report that is generating the error to identify the root cause.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PT60 (Time Evaluation).
  SAP Documentation: Review SAP documentation related to time management and payroll processing for additional insights and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to identify and resolve the cause of the PCTRRES_MSG009 error in SAP.