Do you have any question about this error?
Message type: E = Error
Message class: PCI - PCI ERP Idoc encryption
Message number: 002
Message text: IDoc credit card number encrypted (PCI-compliant)
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
PCI002
- IDoc credit card number encrypted (PCI-compliant) ?The SAP error message PCI002 indicates that the credit card number in an IDoc is not compliant with PCI (Payment Card Industry) standards. This error typically arises when the credit card number is not properly encrypted or is being transmitted in an unencrypted format, which violates PCI compliance requirements.
Cause:
- Unencrypted Credit Card Data: The IDoc is attempting to send a credit card number that is not encrypted.
- Configuration Issues: The system may not be configured correctly to handle credit card data in a PCI-compliant manner.
- Missing Encryption Logic: The necessary encryption logic may not be implemented in the IDoc processing routine.
Solution:
- Ensure Encryption: Make sure that the credit card number is encrypted before it is sent in the IDoc. This typically involves using a secure encryption algorithm that meets PCI standards.
- Check Configuration: Review the configuration settings in SAP related to payment processing and IDoc handling. Ensure that the settings for credit card processing are correctly set up to enforce encryption.
- Implement PCI Compliance: If your organization processes credit card information, ensure that all systems and processes are compliant with PCI DSS (Payment Card Industry Data Security Standard). This may involve:
- Using secure protocols (e.g., HTTPS) for data transmission.
- Storing credit card information securely, if necessary, and only when absolutely required.
- Regularly reviewing and updating security measures.
- Consult Documentation: Refer to SAP documentation or consult with SAP support for specific guidelines on handling credit card data in IDocs and ensuring PCI compliance.
- Testing: After making changes, conduct thorough testing to ensure that the IDoc can be processed without errors and that credit card data is handled securely.
Related Information:
By addressing the encryption of credit card data and ensuring compliance with PCI standards, you should be able to resolve the PCI002 error and maintain secure payment processing within your SAP environment.
Get instant SAP help. Start your 7-day free trial now.
PCI001
IDoc field &1 missing in segment &2
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
PCF_TEST001
Navigate to event &1
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
PCI003
Error during encryption of payment card number
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
PCI004
Error during masking of payment card number
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
Click on this link to search all SAP messages.