How To Fix PCI002 - IDoc credit card number encrypted (PCI-compliant)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PCI - PCI ERP Idoc encryption

  • Message number: 002

  • Message text: IDoc credit card number encrypted (PCI-compliant)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PCI002 - IDoc credit card number encrypted (PCI-compliant) ?

    The SAP error message PCI002 indicates that the credit card number in an IDoc is not compliant with PCI (Payment Card Industry) standards. This error typically arises when the credit card number is not properly encrypted or is being transmitted in an unencrypted format, which violates PCI compliance requirements.

    Cause:

    1. Unencrypted Credit Card Data: The IDoc is attempting to send a credit card number that is not encrypted.
    2. Configuration Issues: The system may not be configured correctly to handle credit card data in a PCI-compliant manner.
    3. Missing Encryption Logic: The necessary encryption logic may not be implemented in the IDoc processing routine.

    Solution:

    1. Ensure Encryption: Make sure that the credit card number is encrypted before it is sent in the IDoc. This typically involves using a secure encryption algorithm that meets PCI standards.
    2. Check Configuration: Review the configuration settings in SAP related to payment processing and IDoc handling. Ensure that the settings for credit card processing are correctly set up to enforce encryption.
    3. Implement PCI Compliance: If your organization processes credit card information, ensure that all systems and processes are compliant with PCI DSS (Payment Card Industry Data Security Standard). This may involve:
      • Using secure protocols (e.g., HTTPS) for data transmission.
      • Storing credit card information securely, if necessary, and only when absolutely required.
      • Regularly reviewing and updating security measures.
    4. Consult Documentation: Refer to SAP documentation or consult with SAP support for specific guidelines on handling credit card data in IDocs and ensuring PCI compliance.
    5. Testing: After making changes, conduct thorough testing to ensure that the IDoc can be processed without errors and that credit card data is handled securely.

    Related Information:

    • PCI DSS Compliance: Familiarize yourself with the PCI DSS requirements, which outline the security measures necessary for handling credit card information.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches related to IDoc processing and PCI compliance.
    • IDoc Processing: Understand the IDoc structure and processing logic in SAP, particularly how credit card information is handled within the IDoc segments.

    By addressing the encryption of credit card data and ensuring compliance with PCI standards, you should be able to resolve the PCI002 error and maintain secure payment processing within your SAP environment.

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