How To Fix PA256 - No entry made for type of communication

SAP Error Message - Details

• Message type: E = Error

• Message class: PA - Recruitment Messages

• Message number: 256

• Message text: No entry made for type of communication

What causes this issue?

The communication entries (e.g. internal/external telephone number, fax
number, Internet address) for this person have not been created or
correctly maintained.

How to fix this error?

Depending on your task, you should call up the following inoftypes and
fill in the missing data:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

You want to phone an applicant.
Data may be missing in the following infotypes:
Infotype <lS>Addresses</> (0006)
You want to phone an employee.
Check the completeness of the data in the following infotypes:
Infotype <LS>Addresses</> (0006)
Infotype <LS>Internal Control</> (0032)
Infotype <LS>Communication</> (0105)
Infotype <LS>Addresses</> (1028)
You need only check the entries in infotype 1028 if <LS>Recruitment</>
(RC) und <LS>Organization Management</> (OM) are integrated.
You want to send a fax.
Check the completeness of the data in the following infotypes:
Infotype <LS>Addresses</> (0006)
Infotype <LS>Communication</> (0105)
You want to send E-mail.
Check the entries in infotype <LS>Communication</> (0105) and enter the
missing data, if necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PA256 - No entry made for type of communication ?

  The SAP error message PA256 ("No entry made for type of communication") typically occurs in the context of Personnel Administration (PA) when there is an issue with the communication type settings for an employee or a specific infotype. This error indicates that the system cannot find a valid entry for the specified communication type in the relevant configuration.
  Cause:
  
  Missing Configuration: The communication type (e.g., email, phone number) has not been defined in the system for the employee or the infotype being processed.
  Incorrect Infotype Data: The infotype data may be incomplete or incorrectly maintained, leading to the absence of a valid entry for the communication type.
  Custom Development: If there are custom developments or enhancements in the system, they might not be handling the communication types correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for communication types in the SAP system. This can typically be found in the IMG (Implementation Guide) under Personnel Management > Personnel Administration > Customizing Procedures > Communication.
  Ensure that the required communication types are defined and active.
  
  
  
  Maintain Infotype Data:
  
  Use transaction code PA30 (Maintain HR Master Data) to check the infotype (e.g., 0105 for communication) for the employee in question.
  Ensure that the communication type is correctly entered and that all required fields are filled out.
  
  
  
  Review User Exits or Enhancements:
  
  If there are any custom developments related to the infotype or communication types, review them to ensure they are functioning as expected.
  
  
  
  Consult Documentation:
  
  Check SAP documentation or notes related to the specific communication type and infotype for any additional guidance or known issues.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Infotypes: Communication types are often associated with specific infotypes, such as Infotype 0105 (Communication).
  Transaction Codes: Familiarize yourself with relevant transaction codes like PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) for checking employee records.
  SAP Notes: Search for SAP Notes related to error PA256 in the SAP Support Portal for any patches or updates that may address the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant specializing in Personnel Administration.