How To Fix PA149 - No mail has been sent (correct MAILS feature)

SAP Error Message - Details

• Message type: E = Error

• Message class: PA - Recruitment Messages

• Message number: 149

• Message text: No mail has been sent (correct MAILS feature)

What causes this issue?

There is an error in the mail connection settings. No E-mails will be
sent.

How to fix this error?

Tell the system administrator that the customizing settings need to be
checked.

Procedure for System Administrators

Check in Recruitment Customizing (IMG) unde the <LS>Set parameters for
mail connection</> and correct the feature operations of feature
<LS>MAILS</> (Parameter settings for mail on applicant activity).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PA149 - No mail has been sent (correct MAILS feature) ?

  The SAP error message PA149 "No mail has been sent (correct MAILS feature)" typically occurs in the context of the SAP HR module when there is an issue with the email functionality related to personnel actions or notifications. This error indicates that the system attempted to send an email but was unable to do so due to configuration or data issues.
  Causes:
  
  Incorrect Configuration: The MAILS feature may not be properly configured in the system. This includes settings related to email servers, SMTP configuration, or the specific settings for the MAILS feature in the HR module.
  Missing Email Addresses: The personnel records may not have valid email addresses for the recipients. If the system cannot find a valid email address, it will not send the email.
  Authorization Issues: The user or process attempting to send the email may not have the necessary authorizations to do so.
  Technical Issues: There may be underlying technical issues with the email server or network connectivity that prevent emails from being sent.
  Inactive Email Functionality: The email functionality may be turned off or not activated in the system settings.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration of the MAILS feature in the SAP system. This includes checking the settings in transaction codes like SPRO (Customizing) and ensuring that the email server settings are correct.
  Ensure that the SMTP settings are correctly configured in transaction SCOT.
  
  
  
  Validate Email Addresses:
  
  Check the personnel records to ensure that valid email addresses are maintained for the relevant employees or recipients.
  You can do this by reviewing the infotype 0105 (Communication) for the relevant personnel numbers.
  
  
  
  Review Authorizations:
  
  Ensure that the user or process has the necessary authorizations to send emails. This may involve checking user roles and authorizations in transaction PFCG.
  
  
  
  Test Email Functionality:
  
  Use transaction SOST to check the status of sent emails. This transaction allows you to see if emails are queued or if there are any errors in sending.
  You can also perform a test email send using transaction SCOT to ensure that the email server is functioning correctly.
  
  
  
  Activate Email Functionality:
  
  If the email functionality is not activated, you may need to enable it in the system settings. This can often be done in the same configuration areas mentioned above.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT (SAPconnect Administration), SOST (Send Requests), and SPRO (Customizing).
  Documentation: Review SAP documentation related to the HR module and email functionalities for more detailed guidance.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the PA149 error message in your SAP system.