How To Fix P2544 - External services not permitted for infotype &

SAP Error Message - Details

• Message type: E = Error

• Message class: P2 - Messages for HR Time Management

• Message number: 544

• Message text: External services not permitted for infotype &

What causes this issue?

The system settings do not allow you to enter external services data
for this infotype.

System Response

The system does not call the screen for entering data on external
services.

How to fix this error?

If you want to enter external services data for the infotype, please
change the system settings, see: <DS:SIMG.OHIX0663>Permit external
service data for infotype</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message P2544 - External services not permitted for infotype & ?

  The SAP error message P2544 "External services not permitted for infotype &" typically occurs when there is an attempt to process external services in a context where it is not allowed for a specific infotype. This error is often related to the handling of personnel administration data in SAP HR (Human Resources) modules.
  Cause:
  
  Configuration Settings: The error may arise due to specific configuration settings in the SAP system that restrict the use of external services for certain infotypes.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the infotype in question.
  Infotype Restrictions: Certain infotypes may be configured to disallow external services due to business rules or compliance requirements.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for the infotype in question. Ensure that external services are permitted if that is the intended behavior. This can typically be done in the SAP IMG (Implementation Guide) under the relevant HR module settings.
  
  
  Authorization Check: Verify that the user has the appropriate authorizations to access and modify the infotype. This can be done by checking the user's role and authorization objects related to HR data.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for the specific infotype to understand its limitations regarding external services.
  
  
  Custom Development: If the business requirement necessitates the use of external services for that infotype, consider discussing with your SAP development team to explore custom solutions or enhancements.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store specific types of employee-related information (e.g., personal data, payroll data, etc.).
  External Services: These refer to services that may be integrated with SAP to provide additional functionality, such as third-party payroll processing or benefits management.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context or fixes.
  
  By following these steps, you should be able to diagnose and resolve the P2544 error in your SAP system.