How To Fix P2345 - Diff. payment not possible for substitution with indiv. working times

SAP Error Message - Details

• Message type: E = Error

• Message class: P2 - Messages for HR Time Management

• Message number: 345

• Message text: Diff. payment not possible for substitution with indiv. working times

What causes this issue?

You have recorded a substitution with individual working times, and
clock times, which restrict the different payment to a particular
period.

System Response

This functionality is not supported.

How to fix this error?

You can only limit the period of the different payment:
if the working times remain the same
in the case of a substitution with breaks
in the case of a substitution with a daily work schedule
in the case of a substitution with a work schedule rule

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message P2345 - Diff. payment not possible for substitution with indiv. working times ?

  The SAP error message P2345, which states "Diff. payment not possible for substitution with indiv. working times," typically occurs in the context of payroll processing, particularly when dealing with substitution or replacement scenarios where individual working times are involved.
  Cause:
  This error usually arises due to the following reasons:
  
  
  Inconsistent Data: The employee's working time data may not be consistent with the substitution rules defined in the system. For example, if the substitution is meant to cover a specific period but the working times do not align, the system will throw this error.
  
  
  Substitution Configuration: The configuration for substitutions in the payroll module may not be set up correctly. This includes settings related to how individual working times are handled during substitutions.
  
  
  Payment Type Issues: The payment type for the substitution may not support differential payments, which are often required when individual working times are involved.
  
  
  Master Data Issues: There may be issues with the employee master data, such as incorrect or missing information regarding working times or payment types.
  
  
  Solution:
  To resolve the P2345 error, consider the following steps:
  
  
  Check Substitution Configuration: Review the configuration settings for substitutions in the SAP system. Ensure that the rules for handling individual working times are correctly defined.
  
  
  Verify Employee Master Data: Check the employee's master data for any inconsistencies. Ensure that the working time information is accurate and complete.
  
  
  Review Payment Types: Ensure that the payment types used for the substitution are compatible with differential payments. If necessary, adjust the payment type settings.
  
  
  Adjust Working Times: If the individual working times are not aligned with the substitution period, consider adjusting them to ensure they match.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling substitutions and individual working times.
  
  
  Testing: After making adjustments, perform a test run of the payroll process to ensure that the error no longer occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling substitutions and individual working times.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Ensure that relevant personnel are trained on the proper handling of substitutions and individual working times in SAP to prevent future occurrences of this error.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.