How To Fix >P064 - Deleted address used in account &1 for alternative dunning recipient &4

SAP Error Message - Details

• Message type: E = Error

• Message class: >P -

• Message number: 064

• Message text: Deleted address used in account &1 for alternative dunning recipient &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >P064 - Deleted address used in account &1 for alternative dunning recipient &4 ?

  The SAP error message P064 indicates that a deleted address is being referenced in the account for an alternative dunning recipient. This typically occurs in the context of accounts receivable when the system attempts to process dunning (reminders for overdue payments) for a customer account that has an alternative dunning recipient whose address has been deleted.
  Cause:
  
  Deleted Address: The primary cause of this error is that the address associated with the alternative dunning recipient has been deleted from the system.
  Data Inconsistency: There may be inconsistencies in the master data where the alternative dunning recipient is still referenced, but the corresponding address record is no longer available.
  Configuration Issues: Incorrect configuration in the dunning settings or customer master data can also lead to this error.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Alternative Dunning Recipient:
  
  Go to the customer master data (transaction code FD03 for display).
  Check the alternative dunning recipient settings for the account in question.
  Verify if the alternative dunning recipient is correctly set up and if the address exists.
  
  
  
  Restore or Update Address:
  
  If the address for the alternative dunning recipient has been deleted, you can either restore it if possible or create a new address.
  Use transaction code BP (Business Partner) to manage addresses and ensure that the alternative dunning recipient has a valid address.
  
  
  
  Remove Alternative Dunning Recipient:
  
  If the alternative dunning recipient is no longer needed, you can remove the reference from the customer account.
  This can be done in the customer master data maintenance screen.
  
  
  
  Check Dunning Configuration:
  
  Review the dunning configuration settings to ensure that they are correctly set up and that there are no references to deleted addresses.
  
  
  
  Test Dunning Run:
  
  After making the necessary changes, perform a test dunning run to ensure that the error does not occur again.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  FD03: Display Customer Master Data
  BP: Business Partner Maintenance
  F150: Dunning Run
  
  
  Dunning Process: Understand the dunning process in SAP, which involves sending reminders to customers for overdue payments. Ensure that all relevant data is correctly maintained.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or solutions related to this error message.
  
  By following these steps, you should be able to resolve the error and ensure that the dunning process can proceed without issues.