How To Fix OW009 - The long text cannot be changed, the entry is ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: OW - SAP ArchiveLink: Messages for Workflow

• Message number: 009

• Message text: The long text cannot be changed, the entry is ignored

What causes this issue?

Changes to the long text are not permitted here. The long text can only
be maintained here if it has not yet been defined.

System Response

The entry is ignored.

How to fix this error?

If you want to change the long text, you must use the normal
maintenance transactions.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OW009 - The long text cannot be changed, the entry is ignored ?

  The SAP error message OW009, which states "The long text cannot be changed, the entry is ignored," typically occurs when you are trying to modify a long text entry in a transaction or program where the system does not allow changes to that specific long text. This can happen in various contexts, such as when working with material master data, purchase orders, or other documents that have long text fields.
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to change long text entries.
  System Settings: The system may be configured to prevent changes to long text for certain document types or statuses.
  Document Status: The document may be in a status that does not allow changes (e.g., completed or locked).
  Technical Restrictions: The long text may be linked to a specific configuration or program logic that restricts changes.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to modify long text entries. This can be done by checking the user's roles and permissions in the SAP system.
  Review Document Status: Verify the status of the document you are trying to change. If it is locked or completed, you may need to unlock it or create a new version.
  System Configuration: Consult with your SAP Basis or configuration team to check if there are any settings that prevent changes to long text entries for the specific document type you are working with.
  Use Correct Transaction: Make sure you are using the correct transaction code or method to edit the long text. Some transactions may have specific ways to handle long text.
  Consult Documentation: Review SAP documentation or help files related to the specific module you are working with to understand any restrictions on long text entries.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with transaction codes related to long text management, such as ME21N for purchase orders or MM02 for material master data.
  Long Text Management: Understand how long text is managed in SAP, including the use of text types and text determination procedures.
  
  If the issue persists after checking the above points, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.