How To Fix OT765 - OCS Package &1: EPS file is signed with wrong signature (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: OT - SAP Online Correction Support (SOCS)

• Message number: 765

• Message text: OCS Package &1: EPS file is signed with wrong signature (&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OT765 - OCS Package &1: EPS file is signed with wrong signature (&2) ?

  The SAP error message OT765 indicates that there is an issue with the signature of an EPS (Extended Program Structure) file associated with an OCS (Online Component Services) package. This error typically arises during the import of a transport request or when trying to install a package that has been signed with an incorrect or invalid signature.
  Cause:
  
  Signature Mismatch: The EPS file has been signed with a different key than what is expected by the system. This can happen if the package was created or modified in a different system or environment.
  Corrupted EPS File: The EPS file may be corrupted or improperly generated, leading to a signature verification failure.
  Transport Issues: If the transport request was not properly exported or imported, it could lead to signature discrepancies.
  Version Incompatibility: The package may not be compatible with the version of the SAP system you are trying to install it on.
  
  Solution:
  
  Check the Signature: Verify the signature of the EPS file. Ensure that it matches the expected signature for the package. You may need to regenerate the package with the correct key.
  Recreate the Package: If the EPS file is corrupted, recreate the package in the original system and ensure it is signed correctly before transporting it again.
  Transport Request Review: Review the transport request to ensure it was properly exported and imported. You may need to re-import the transport request.
  Check System Compatibility: Ensure that the package is compatible with the version of the SAP system you are using. If there are version mismatches, you may need to obtain a compatible version of the package.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide specific guidance based on the details of your system and the package in question.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transport Management System (TMS): Familiarize yourself with the TMS and how it handles transport requests, as issues with transport can often lead to signature problems.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the OT765 error in your SAP environment.